TikTok

Report March 2025

Submitted
TikTok's mission is to inspire creativity and bring joy. In a global community such as ours with millions of users it is natural for people to have different opinions, so we seek to operate on a shared set of facts and reality when it comes to topics that impact people’s safety. Ensuring a safe and authentic environment for our community is critical to achieving our goals - this includes making sure our users have a trustworthy experience on TikTok. As part of creating a trustworthy environment, transparency is essential to enable online communities and wider society to assess TikTok's approach to its regulatory obligations. TikTok is committed to providing insights into the actions we are taking as a signatory to the Code of Practice on Disinformation (the Code). 

Our full executive summary is available as part of our report, which can be downloaded by following the link below.

Download PDF

Commitment 23
Relevant Signatories commit to provide users with the functionality to flag harmful false and/or misleading information that violates Signatories policies or terms of service.
We signed up to the following measures of this commitment
Measure 23.1 Measure 23.2
In line with this commitment, did you deploy new implementation measures (e.g. changes to your terms of service, new tools, new policies, etc)?
Yes
If yes, list these implementation measures here
  • In line with our DSA requirements, we continued to provide a dedicated reporting channel, and appeals process for users who disagree with the outcome, for our community in the European Union to ‘Report Illegal Content,’ enabling users to alert us to content they believe breaches the law.

Do you plan to put further implementation measures in place in the next 6 months to substantially improve the maturity of the implementation of this commitment?
No
If yes, which further implementation measures do you plan to put in place in the next 6 months?
We are continuously reviewing and improving our tools and processes to fight misinformation and disinformation and will report on any further development in the next COPD report. 
Measure 23.1
Relevant Signatories will develop or continue to make available on all their services and in all Member States languages in which their services are provided a user-friendly functionality for users to flag harmful false and/or misleading information that violates Signatories' policies or terms of service. The functionality should lead to appropriate, proportionate and consistent follow-up actions, in full respect of the freedom of expression.
QRE 23.1.1
Relevant Signatories will report on the availability of flagging systems for their policies related to harmful false and/or misleading information across EU Member States and specify the different steps that are required to trigger the systems.
We provide users with simple, intuitive ways to report/flag content in-app for any breach of our Terms of Service or CGs including for harmful misinformation in each EU Member State and in an official language of the European Union.

  • By ‘long-pressing’ (e.g., clicking for 3 seconds) on the video content and selecting the “Report” option. 

  • By selecting the “Share” button available on the right-hand side of the video content and then selecting the “Report” option.

The user is then shown categories of reporting reasons from which to select (which align with the harms our CGs seek to address). In 2024, we updated this feature to make the “Misinformation” categories more intuitive and allow users to report with increased granularity. We have also made changes to implement an additional option to enable users to report illegal content in line with our requirements under DSA.

Users do not need to be logged into an account on the platform to report content, and can also report video content via the TikTok website (by clicking on the “Report” button which is prominently displayed in the upper right hand corner of each video when hovering over a video) or by means of our “Report Inappropriate content” webform which is available in our Support Centre.

We are aware that harmful misinformation is not limited to video content and so users can also report a comment, a suggested search, a hashtag, a sound or an account, again specifically for harmful misinformation.