LinkedIn

Report March 2025

Submitted
Commitment 17
In light of the European Commission's initiatives in the area of media literacy, including the new Digital Education Action Plan, Relevant Signatories commit to continue and strengthen their efforts in the area of media literacy and critical thinking, also with the aim to include vulnerable groups.
We signed up to the following measures of this commitment
Measure 17.1 Measure 17.2 Measure 17.3
In line with this commitment, did you deploy new implementation measures (e.g. changes to your terms of service, new tools, new policies, etc)?
No
If yes, list these implementation measures here
Not applicable
Do you plan to put further implementation measures in place in the next 6 months to substantially improve the maturity of the implementation of this commitment?
No
If yes, which further implementation measures do you plan to put in place in the next 6 months?
Not applicable
Measure 17.1
Relevant Signatories will design and implement or continue to maintain tools to improve media literacy and critical thinking, for instance by empowering users with context on the content visible on services or with guidance on how to evaluate online content.
QRE 17.1.1
Relevant Signatories will outline the tools they develop or maintain that are relevant to this commitment and report on their deployment in each Member State.
As the world around us changes, LinkedIn continues to evolve and adapt our systems and practices for combating misinformation and other inauthentic behaviour on our platform, including to respond to the unique challenges presented by world events. 

LinkedIn’s Professional Community Policies, which all members agree to abide by on joining LinkedIn,  prohibit misinformation. As described in more detail in our response to QRE 18.1.1, LinkedIn uses a combination of automated and manual activity to keep content that violates our policies off of LinkedIn.

LinkedIn also aims to educate its members about civic discourse, electoral processes, and public security through its global team of news editors. These editors provide trustworthy and authoritative content to LinkedIn’s member-base, and its content moderation teams closely monitor associated platform conversations in a number of languages. 

In addition to broader measures, LinkedIn has taken special care to counter low authority information in relation to the war of aggression by Russia on Ukraine, the Israel-Hamas Conflict, and the European Elections, as detailed in relevant chapters.

For example, during pre-election cycles, LinkedIn relies on trusted and reputable publisher sources for featured shares, focusing on the policy impact on businesses and professionals around the EU. LinkedIn also curates links to topical landing pages from trusted publishers to provide members with easy and reliable entry points to more detailed coverage. LinkedIn does not compete with trusted publishers for speed or depth of coverage, but instead aims to connect their existing coverage to LinkedIn members and their needs. During important events in European Elections, this team provides manually curated and localised storylines.

We also work to identify and remove misinformation and inauthentic behaviour from our platform. As we continue to improve, we are committed to helping our members make informed decisions about content they find on LinkedIn, so we work with Microsoft to provide tools that assist our members in identifying trustworthy, relevant, authentic, and diverse content.

LinkedIn’s Professional Community Policies clearly detail the objectionable and harmful content that is not allowed on LinkedIn. Misinformation and inauthentic content is not allowed, and our automated defenses take proactive steps to remove them. LinkedIn’s blog provides information regarding our efforts, including How We’re Protecting Members From Fake Profiles, Automated Fake Account Detection, and An Update on How We Keep Members Safe.

LinkedIn members can report content that violates our Professional Community Policies, including misinformation and inauthentic content. Our Trust and Safety teams work every day to identify and restrict such activity, and if reported content violates the Professional Community Policies, it will be actioned in accordance with our polices.

LinkedIn members can identify misinformation and inauthentic behaviour by utilising the News Literacy Project, The Trust Project and Verified, all of which develop information literacy campaigns built on industry research and best practices. The News Literacy Project campaign developed a quiz that tests a person’s ability to identify why the information they are seeing is false and inaccurate in less than five minutes. The Trust Project campaign developed the research-backed 8 Trust Indicators, which aim to improve consumers ability to identify reliable, ethical journalism. Finally, Verified delivers lifesaving information and fact-based advice to build digital literacy that helps communities protect themselves from misinformation. LinkedIn has also published an article in our Help Center compiling these useful resources on misinformation and inauthentic behaviour.

SLI 17.1.1
Relevant Signatories will report, at the Member State level, on metrics pertinent to assessing the effects of the tools described in the qualitative reporting element for Measure 17.1, which will include: the total count of impressions of the tool; and information on the interactions/engagement with the tool.
The table below reports the number of visitors to LinkedIn’s Help Center article compiling useful resources on misinformation during the period 1 July – 31 December 2024. 
Country Total count of the tool's impressions - Number of visits during the period 1 July - 31 December 2024
Austria 35
Belgium 15
Bulgaria 39
Croatia 19
Cyprus 4
Czech Republic 28
Denmark 80
Estonia 18
Finland 81
France 290
Germany 794
Greece 24
Hungary 19
Ireland 63
Italy 3,988
Latvia 354
Lithuania 185
Luxembourg 21
Malta 10
Netherlands 632
Poland 166
Portugal 32
Romania 56
Slovakia 15
Slovenia 7
Spain 109
Sweden 99
Iceland 14
Liechtenstein 1
Norway 45
Total EU 7,184
Total EEA 7,244