Microsoft Bing

Report March 2025

Submitted
Commitment 23
Relevant Signatories commit to provide users with the functionality to flag harmful false and/or misleading information that violates Signatories policies or terms of service.
We signed up to the following measures of this commitment
Measure 23.1 Measure 23.2
In line with this commitment, did you deploy new implementation measures (e.g. changes to your terms of service, new tools, new policies, etc)?
No
If yes, list these implementation measures here
Not applicable.
Do you plan to put further implementation measures in place in the next 6 months to substantially improve the maturity of the implementation of this commitment?
No
If yes, which further implementation measures do you plan to put in place in the next 6 months?
Bing monitors user feedback and regularly evolves its product reporting process and forms in response to user feedback, new legal obligations, or product developments.  
Measure 23.1
Relevant Signatories will develop or continue to make available on all their services and in all Member States languages in which their services are provided a user-friendly functionality for users to flag harmful false and/or misleading information that violates Signatories' policies or terms of service. The functionality should lead to appropriate, proportionate and consistent follow-up actions, in full respect of the freedom of expression.
QRE 23.1.1
Relevant Signatories will report on the availability of flagging systems for their policies related to harmful false and/or misleading information across EU Member States and specify the different steps that are required to trigger the systems.
As a search engine that does not host or display user generated content, Bing Search does not have a reporting function for user generated content.  

Bing Search’s Report a Concern Form permits users to report third-party websites for a variety of reasons including disclosure of private information, spam and malicious pages, and illegal materials.    

Bing Search’s “Feedback” tool, which is accessible on the lower right corner on a search results page, allows users to provide feedback on search results (including a screenshot of the results page) to Bing Search. Depending on the nature of the feedback, Bing Search may take appropriate action, such as to engage in algorithmic interventions to ensure high authority content appears above low authority content in search results, remove links that violate local law or Bing policies, add answers, warnings or other media literacy interventions on certain topics, or remove autosuggest terms.

As discussed in QRE 14.1.2, these tools have also been updated to make it easy for users to report problematic content they encounter in Bing’s generative AI experiences by including the same “Feedback” button with direct links to the respective service’s “Report a Concern” tool on the footer of each page.