Messenger

Report March 2025

Submitted
Commitment 25
In order to help users of private messaging services to identify possible disinformation disseminated through such services, Relevant Signatories that provide messaging applications commit to continue to build and implement features or initiatives that empower users to think critically about information they receive and help them to determine whether it is accurate, without any weakening of encryption and with due regard to the protection of privacy.
We signed up to the following measures of this commitment
Measure 25.1 Measure 25.2
In line with this commitment, did you deploy new implementation measures (e.g. changes to your terms of service, new tools, new policies, etc)?
No
If yes, list these implementation measures here
As mentioned in our baseline report, we continue to regularly review the measures we have in place in Messenger, in conjunction with the measures on the linked social media platforms (Facebook and Instagram). We will continue to actively review measures, including as we launch new products and disinformation trends change. 
Do you plan to put further implementation measures in place in the next 6 months to substantially improve the maturity of the implementation of this commitment?
No
If yes, which further implementation measures do you plan to put in place in the next 6 months?
As mentioned in our baseline report, misinformation is a complex and shared challenge, and we remain committed to doing our part. We continue working to improve our efforts against misinformation.
Measure 25.1
Relevant Signatories will design and implement, or work with third-party partners to design and implement, features to facilitate users' access to authoritative information without any weakening of encryption and with due regard for the protection of privacy, third-party partners could include civil entities such as governments, fact-checkers, and other civil society organisations where appropriate. This could include (as is appropriate for each service), for example, digital literacy campaigns and programs, or third-party features to facilitate fact-checkers' or governments' use of the relevant messaging service to provide timely and accurate information to users.
Messenger
QRE 25.1.1
Relevant Signatories will report on the tools, policies, partnerships, programs, and campaigns in place to meet this Measure and on their availability across Member States, including, where possible, relevant details on the civil entity and their results.
As mentioned in our baseline report, content across Facebook and Instagram that has been rated false by our fact-checkers are prominently labelled when re-shared in Messenger, this includes: 
  • Misinformation labels (clear, visual labels to content that has been debunked by fact-checkers, and surfaces their fact-checking articles for additional context) 
  • Warning screens (when someone tries to share a post that’s been rated by a fact-checker, we’ll show them a pop-up notice so people can decide for themselves what to read, trust, and share).
SLI 25.1.1
When in compliance with local law, and subject to any necessary information being made available by third-parties, Relevant Signatories will to the extent possible report on use of select tools (e.g. number of claims submitted by users to fact-checkers or reach of fact checks produced from claims submitted on the platform).
Please see section 17 for information on linked platforms’ (Facebook and Instagram) work with fact-checkers.