QRE 38.1.1
Relevant Signatories will outline the teams and internal processes they have in place, per service, to comply with the Code in order to achieve full coverage across the Member States and the languages of the EU.
Meta dedicated adequate financial and human resources and maintained appropriate internal processes to ensure the implementation of its commitments under the Code, including but not limited to the following:
Dedicated Teams Supporting CoCD Implementation:
- Public Policy & Global Affairs Team: Alongside the Content Policy team responsible for maintaining Meta’s Misinformation Policy, and EMEA Integrity Legal, it serves as the primary liaison with the European Commission CoCD Taskforce. This team regularly participates in EC Taskforce meetings and working groups, ensuring Meta’s internal processes remain aligned with Code requirements.
- Regional Regulatory Readiness (RRR) Team: This team maintains a regulatory information response process to proactively produce regulatory reports, including the CoCD bi-annual Transparency Report submissions. The team also coordinates the effective implementation of the Rapid Alert System ahead of each EU national election, which operates under the Rapid Response System (RRS) framework, supporting Meta’s commitment to timely action on disinformation threats. The team is also responsible for coordinating the internal elections preparation work and ensures we have robust systems to respond to election specific risks, including misinformation and disinformation. RRR operates under a regional model, with dedicated Programme Managers organised regionally to deepen jurisdictional context and in-region expertise.
- Meta also maintains specialised teams who manage the relationship with third-party fact-checkers and the overall fact-checking programme in the EEA.
Cross-Functional Resource Allocation:
- Meta maintains teams with expertise across content moderation, operations, policy design, safety, market specialists, data and forensic analysis, stakeholder and partner engagement, threat investigation, cybersecurity, and product development, all contributing to combating the spread of misinformation and disinformation in support of the Code.
- We have expert investigation teams to take down manipulation campaigns and identify emerging threats.
- These teams are distributed globally and draw from the local expertise of their team members and local partners, including content reviewers located in the EU with specialist expertise in EU languages.
Internal Processes:
- A dedicated cross-functional team manages the day-to-day processes relating to the CoCD, including regulatory reporting, EC engagement, and coordination of compliance deliverables across all signed-up commitments.
- Meta's DSA Head of Compliance communicates and shares relevant information with the EC in relation to Meta Platforms Ireland Limited’s compliance with the DSA, which now includes the CoCD, engaging with the EC periodically and taking any necessary actions arising from those engagements.
